Customer Stories

HomeServe is here to help.

See how our service made a difference for these homeowners.

Loses heat
HVAC HomeServe and Xcel Combat Heat Wave with $2,500 HVAC Repair

“It was so glorious and freezing cold in my house after they repaired the motor - I couldn't believe what a fabulous job he did,” sa...

Minnesota
Loses heat
Heating System & HomeServe Cares Foundation Fire-Hazard Furnace Replaced for South Dakota Couple

“They thought that if we had tried to run it one more time, it was going up in smoke.”...

South Dakota
Electrical Hazard
Exterior Electric & HomeServe Cares Foundation Speeding Truck Takes Out Electric Service Line

“We knew the name HomeServe, because we knew they offered coverage which had been introduced by the power company, but we didn’t hav...

West Virginia
sewer line split in half story 3
Exterior Sewer/Septic Line & HomeServe Cares Foundation Phoenix Homeowner Saves Big with 45-Year-Old Sewer Line Repair

“If something like this happens and you don’t have coverage, you’re going to be out a lot of money,” said Kenneth. “You simply never...

Arizona
sewer line split in half story 3
Exterior Sewer/Septic Line & HomeServe Cares Foundation $10,000 Sewer Line Repair Completed Days Before Sale of Virginia Home

“We’ve had this repair plan for quite some time and have barely had to use it, but never experienced an issue quite like this,” said...

Virginia
sewer line split in half story 3
Exterior Sewer/Septic Line & HomeServe Cares Foundation Split Sewer Line Repair Saves Maryland Resident Over $4,600

“They let me know that about a ten-foot section of the line would need to be replaced immediately,” said Matt. “Honestly, I was just...

Maryland
Loses heat
HVAC Elderly Couple Loses Heat in Dakota Winter

“Fixing a furnace or water heater costs so much, we just wanted to be ready for the possibility of something happening.”...

South Dakota
HVAC (Heating) and HomeServe Cares Foundation HomeServe Cares Foundation Gifts New Jersey Woman New Furnace

“I kept asking myself, ‘How will I ever afford this on my own?’” said Leslie. “But then, the utility employee told me about HomeServ...

New Jersey
Broken Water Line Means Repair Costs, High Water Bill for Vulnerable Homeowner
Exterior Water Service Line & HomeServe Cares Foundation Broken Water Line Means Repair Costs, High Water Bill for Vulnerable Homeowner

There was water all over and running out under the ground. The water bill went berserk. I thought, ‘I don’t have the money to fix th...

Wyoming
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Minnesota HVAC
South Dakota Heating System & HomeServe Cares Foundation
West Virginia Exterior Electric & HomeServe Cares Foundation
Arizona Exterior Sewer/Septic Line & HomeServe Cares Foundation
Virginia Exterior Sewer/Septic Line & HomeServe Cares Foundation
Maryland Exterior Sewer/Septic Line & HomeServe Cares Foundation
South Dakota HVAC
New Jersey HVAC (Heating) and HomeServe Cares Foundation
Wyoming Exterior Water Service Line & HomeServe Cares Foundation
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