Customer Stories

HomeServe is here to help.

See how our service made a difference for these homeowners.

Polybutylene Water Line Swiss cheese or a sieve? Either way, $$$ of water lost
Exterior Water Line Polybutylene Water Line: Swiss cheese or a sieve? Either way, $$$ of water lost

“I got (the notice) in the mail. I thought, ‘this is really interesting.’ I have the sewer plan, too. I just thought (the plan) was ...

California
Broken Water Line Means Repair Costs, High Water Bill for Vulnerable Homeowner
Exterior Water Service Line & HomeServe Cares Foundation Broken Water Line Means Repair Costs, High Water Bill for Vulnerable Homeowner

There was water all over and running out under the ground. The water bill went berserk. I thought, ‘I don’t have the money to fix th...

Wyoming
Virginia Homeowner Breathes Easy Thanks to Water Line Replacement
Exterior Water Service Line Virginia Homeowner Breathes Easy Thanks to Water Line Replacement

“I’ve been worried about the total condition of the line for some time, and now those worries are being washed away.”...

Virginia
Blistering Texas Heat Splits Arlington Woman’s Water Line
Exterior Water Service Line Blistering Texas Heat Splits Arlington Woman’s Water Line

“I can’t express just how frustrating having a leak is, but having a company like yours made it so easy to get the problem handled w...

Texas
Suspicious Inflated Water Bill Clues Homeowner in to Water Line Leak
Exterior Water Service Line Suspicious Inflated Water Bill Clues Homeowner in to Water Line Leak

“It’s not just about being covered financially – it’s knowing that if something goes wrong, it’ll be taken care of logistically, too...

North Carolina
Ohio Homeowner Saves Hundreds After Leak with ServLine
Exterior Water Service Line Ohio Homeowner Saves Hundreds After Leak with ServLine

“I had no complaints at all, and it was a really pleasant surprise. I’m glad it was available.”...

Ohio
San Diego Woman Comes Home to No Water Service
Exterior Water Service Line San Diego Woman Comes Home to No Water Service

“There wasn’t anything that could have been done better.”...

California
Suspicious Puddle Leads to Water Line Savings for California Homeowner
Exterior Water Service Line Suspicious Puddle Leads to Water Line Savings for California Homeowner

“This first experience with making a claim with HomeServe has been a positive one - HomeServe made this experience as simple as they...

California
HomeServe and M.U.D. Help Family Replace Lead Water Line
Exterior Water Service Line HomeServe and M.U.D. Help Family Replace Lead Water Line

We talked with our parents about helping us, we had a little bit in savings and would probably have to do something with credit,” Da...

Nebraska
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