Appalachian Power

Frequently Asked Questions

  • Who is HomeServe?

    HomeServe is an independent provider of home repair service solutions. For over a decade, plans from HomeServe have protected homeowners against the expense and inconvenience of water, sewer, electrical, heating, cooling and other home emergencies by providing affordable coverage, and a quality service. HomeServe - a Better Business Bureau Accredited Business - serves over four million homeowners in the U.S. and Canada, and dedicates itself to being a customer-focused company offering best-in-class emergency repair plans through leading utility partners and directly to consumers.

  • Why did Appalachian Power select HomeServe?

    Appalachian Power has partnered with HomeServe to offer their customers affordable emergency repair plans that provide protection against costly and inconvenient repairs to systems through their homes and properties.

*HomeServe is an independent company separate from Appalachian Power and offers this optional service as an authorized representative of the contract issuer. Your choice of whether to participate in this service plan will not affect the price, availability, or terms of service from Appalachian Power.

HomeServe USA